By purchasing from Allured Design you understand and agree with:

All design work created by Lisa Previte at ALLURED DESIGN is subject to the following terms and conditions. Please ensure you understand them before commencing any project. If you have any questions about anything contained in these terms and conditions please get in contact for clarification before booking your project. By booking your project and commencing services, you as a client are automatically agreeing to these terms and conditions.

We strive for accuracy on our website, but we are not responsible for errors and reserve the right to resolve them at our discretion.
Allured Design reserves the right to decline/terminate any order or service at any stage of the process.

Pre-orders are made to order by our manufacturers.  We do our very best to adhere to these time frames but they can sometimes be delays out of our control.

Communication
You can reach me via email, Messenger, (or by phone upon request) during the Queensland (Australian) school term. I aim to respond within three business days during these times. To keep the creativity flowing, my phone is set to silent, so please don’t be you reach my voicemail. discouraged if

Design ownership
Any design concepts that are sent to you during the design process are owned by Lisa Prvite and permission is not given for them to be reproduced by anyone else, or to be posted on social media.

Once a design is approved and fully paid for, you, the client, will own the finished design (this does not include the working files). Unused design concepts remain the property of Lisa Previte and may be used for other clients in the future. Lisa Previte retains personal rights for the use of completed projects as examples in their design portfolio and marketing materials (unless other arrangements have been made).

Revisions
The design fee includes the specified number of revisions (maximum of 2) in the package or information chosen. Additional revisions or alterations are charged hourly.

Images
Any images supplied to Lisa Previte for use in a design project must be high resolution and accompanied by appropriate written approval of the photographer. Lisa Previte will not be responsible for any legal issues or copyright breaches as a result of the use or printing of supplied images. Lisa Previte can source high resolution stock images with the correct commercial license rights on your behalf, Lisa Previte requires full payment prior to approved images being downloaded. Lisa Previte is not responsible for colour variation occurring if the image requires conversion from RGB to CMYK and during your print processes.

Approval of Artwork
Whilst Lisa Previte  takes all care to avoid errors, Lisa Previte is not responsible for any spelling, grammatical, or typographical errors, omissions or incorrect information in the final product. It is the client’s responsibility to thoroughly check all proofs and give their approval via email before the final work will be released to the client and/or sent to print upon payment being received. Any changes that are required post-approval will incur an additional design fee to cover the time it takes to make the changes. 

File Supply
Logo files are supplied electronically to the client in print and web-friendly formats. You can find more information about these files types on request. Print files will be supplied as high resolution PDFs with crop marks and bleed. If other file types are required please specify when asking for a quote, if unsure of file type requirements please explain your planned use. All original artwork and source files remain the property of Lisa Previte unless otherwise arranged; there will be a fee for the supply of original artwork and source files. All supplied artwork can only be used for its intended purchase, and must not be altered. 

File Storage
It is recommended that you download and store any files sent to you in your own secure Cloud storage system. Any links to files sent to you are temporary and purely for you to gain access to your files. After 30 days there will be a fee to resupply files/links.

Colour Variation
Please note there may be colour variation between the screen and final product. This occurs due to differences in the way colours are managed on the screen (RGB) and print (CMYK). Screen proofing is not indicative of the final print result, printed colours can vary between printing companies, jobs and different print runs. DGD will not be responsible for any colour variations on printing as these factors are beyond our control.

Product Supply

Our custom products are made to the specifications of the customer. Colours shown throughout our website may vary due to differences in monitors. Customers are responsible for proofreading and approving the final artwork before production can begin. We are not responsible for typos, non-matching colours, or overlooked errors. Please be mindful that once the product is completed, no more changes can be made. Since the product is custom-made specifically for the customer, they are non-returnable and non-exchangeable. We will not accept products back that the customer ordered in the wrong size and/or colour. Therefore, we will not be responsible for the customer’s mistake of not ordering the correct product/item. All sales are final on custom orders, please get in contact if something doesn’t look right.

Products are sold on “as is basics”, the product is sold in its current condition, without any promises about its functionality or durability or wear and tear. We offer no guarantees that the product will meet specific standards or perform in a particular way. 

Payment
Payments are due seven (7) days from issuance of invoice unless otherwise arranged. Invoices are non-assignable; under all circumstances, the person or organisation that hires Lisa Previte is liable for payment in its entirety and is/are responsible for payment by the due date. A weekly service charge may be billed against overdue invoices/late payments. Late payments and/or lack of communication regarding invoices will not be tolerated and may result in the use of a debt collection agency. All collection agency fees and penalties are the responsibility of the client.

Cancellations / Refunds
You, the client, and Lisa Previte may determine to cancel a design job at any time, if the design work/relationship is thought to be unsatisfactory by either party. Written confirmation is required for any cancellation. If a design project is cancelled by the client prior to project completion a pro-rata payment may be applicable on any project that is particularly if its more than 50% complete (as determined by Lisa Price) for time spent on the project before the cancellation notice was received. In the event of project cancellation, Lisa Previte retains ownership of all original artwork and therefore cannot be used or reproduced by anyone else.  

Product Supply

Our custom products are made to the specifications of the customer. Colours shown throughout our website may vary due to differences in monitors. Customers are responsible for proofreading and approving the final artwork before production can begin. We are not responsible for typos, non-matching colours, or overlooked errors. Please be mindful that once the product is completed, no more changes can be made. Since the product is custom-made specifically for the customer, they are non-returnable and non-exchangeable. We will not accept products back that the customer ordered in the wrong size and/or colour. Therefore, we will not be responsible for the customer’s mistake of not ordering the correct product/item. All sales are final on custom orders, please get in contact if something doesn’t look right.

Products are sold on “as is basics”, the product is sold in its current condition, without any promises about its functionality or durability or wear and tear. We offer no guarantees that the product will meet specific standards or perform in a particular way. 

We hope you love our products as much as we do. Remember please choose wisely and measure sizes as these products are non-refundable as they are manufactured from your order details (size, design, etc). If there is something not quite right with your order or a fault in the make of your product please get in contact with us. Colours vary slightly from screen to print